Context

Sherpas.com is a B2B2C marketplace with one mission: making private education accessible to everyone. By leveraging cutting-edge technology and a user-centric approach, Sherpas.com aims to bridge the gap between quality courses and those seeking to enhance their knowledge and skills, regardless of their background or financial constraints.

Joined the company 3 years ago as Head of Design, right after the seed funding round. For the past 3 years, I've been in charge of the Product team. The team has now grown to 3 Product Managers and 2 Product Designers.

Year 1

Search for product market feet

→ Starting by rebuild of the web app

→ We tested 3 business models

→ Market fit found 🥳. We adopted an hybride business model. Half self service half subscription based

Introduction of The Product Snack Time meeting

→ review latest design iterations

→ discuss about product specifications

→ discuss the futur features

→ share thoughts on what could be the next banger idea

Year 2

We’ve reinforced our business model

The product team advocated for adopting the OKR strategy

However, OKRs require a well-defined strategy. Deviating from this strategy can cause the company to miss its targets. Therefore, the plan needs to be sufficiently stable.

We moved from double diamond discovery process to adopt Discovery Discipline and better impact company OKRs. What’s the Discovery Discipline ?